Vacancies

Vacancies

What is it like to work at HILS?

Our working culture is inclusive, friendly, and positive. HILS staff come from a wide range of backgrounds, and we are proud to support people who face barriers to entering or returning to employment. We believe in paying people a fair wage, which is why all our staff are paid at least the Real Living Wage Foundation’s Real Living Wage.

Find out more about our current vacancies below!

Current vacancies – Hertfordshire

Reference: AAEI-Albans-1703

Please note – The closing date for this job is 1st April 2025

Hours: 9am-5pm, 30 hrs per week, Monday to Friday

Hourly rate: Starting at £12.60 per hour, see job description for more information.

Location: This role will be primarily based in the St Albans district of Hertfordshire, with exercise sessions being delivered to clients in their own homes and occasionally within community group settings. The normal place of work for this role will otherwise be the Instructor’s home address.  

The successful candidate may be required on occasion to travel to all HILS sites where HILS’ Health & Wellbeing services are operating (St Albans (AL3 5BJ), Hemel Hempstead (HP2 4BP), Hertford (SG13 7BH), Cuffley (EN6 4EY), and Letchworth (SG6 1HB). The post holder’s caseload may cover HILS’ clients across all of Hertfordshire. 

Contract type: Permanent

Description:

Role Summary:

As an Active Ageing Exercise Instructor, you will: 

  • Assess clients’ physical health and fitness at the start and end of the programme to track progress. 
  • Discuss clients’ goals and aspirations to tailor the programme to their needs. 
  • Deliver weekly chair-based or strength and balance exercises in clients’ homes. 
  • Lead group exercise sessions in the community as needed. 
  • Encourage and motivate clients to stay active while ensuring their safety at all times. 

For more information, see the job description.

Qualifications & Job Requirements:

Essential:

  • Satisfactory DBS check 
  • Satisfactory references 
  • Right to work in the UK 
  • Full UK driving license 
  • Confident driving skills (use of own vehicle will be required) 

Desirable:

  • OTAGO/ Strength and Balance training qualification 
  • Chair Based Exercise qualification  
  • Sport or exercise qualification 
  • First Aid qualification 

Skills, Knowledge, and Experience:

Essential:

  • Experience working with vulnerable groups, preferably older people 
  • Good verbal communication skills, basic written 
  • Ability to lead, encourage, and positively influence others 
  • Excellent team working and interpersonal skills. 
  • Good computer skills  

Desirable:

  • Experience of working with the elderly 
  • Understanding of social care  
  • Understanding of age-related changes, and how this impacts ability to exercise 

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: CSST-HW

Hours: 37.5 hours per week, Monday – Friday, to be worked between the hours of 8am and 5pm.

Hourly rate: £12.00 per hour, subject to increase from 1st April 2025.

Location: Letchworth (Unit 14-16 Blackhorse Road, Green Lane One, SG6 1HB).

With occasional travel to HILS’ other sites (Hertford, SG13 7 BH; Hemel Hempstead, HP2 4EU; St Albans, AL3 5BU; Hatfield AL10 0BU, Cuffley EN6 4EY)

Contract type: Permanent

Description:

Role Summary:

Health and Independent Living Support (HILS) is a growing charitable social enterprise, providing services to clients in Hampshire, Hertfordshire and West Sussex to enable them to live independently in their own homes.

The main purpose of this role is to provide excellent, conscientious, and caring administrative support to both HILS’ Meals on Wheels, and HILS’ Health and Wellbeing services, including the Nutrition, Active Ageing, Community Hubs and Key safe services.

The post-holder will be in frequent contact with clients, professionals, carers and family members, as well as HILS’ staff who are working in these services and will be expected to offer excellent customer service to all. The requirement to support with overflow admin from other organisational departments will be required on occasion as services develop.

Essential qualifications for the role are:

  • Satisfactory DBS check
  • The right to work in the UK
  • Ability to attend HILS’ other sites as required
  • High standard of written and spoken English
  • Full UK driving license

Skills, Knowledge, and Experience:

Essential:

  • Office based administrative experience
  • Excellent telephone manner
  • Customer service experience
  • Good IT skills, including strong ability with Microsoft Word, Outlook, and Excel
  • Confidence and ability to learn to use internal bespoke database systems

Desirable:

  • Geographical knowledge of Hertfordshire, to assist with appointment planning
  • Experience of working with elderly, or vulnerable clients
  • Experience of working with health professionals
  • Experience of working within the health or social care sector

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

 

Reference: SL-Letch-1103

Hours: Saturdays & Sundays 8am-3pm (these hours are inclusive of a 30-min unpaid break)

Hourly rate: £13.60 on weekends

Location: Unit 16 Green Lane One, Blackhorse Road, Letchworth, Herts, SG6 1HB or any other place(s) that HILS reasonably specifies.

Contract type: Permanent

Description:

Role Summary:

The primary function is to provide support to ensure the smooth running of HILS’ meals services. The focus of this role will mainly be meals on wheels, but will also include support of the ‘emergency food and grocery pack’ scheme. The successful post-holder will be expected to offer excellent customer service to internal and external parties, ensuring clients’ safety and wellbeing is priority.

Qualifications & Job Requirements:

Essential:

  • Full UK driving licence
  • Ability to understand written and oral English
  • Satisfactory DBS check
  • The right to work in the UK

Desirable:

  • Food hygiene certificate
  • Clean driving licence
  • Basic first aid
  • Flexibility to provide cover as required

Skills, Knowledge, and Experience:

Essential:

  • Good office experience
  • Good communication skills, both written and verbal
  • Good I.T. skills
  • Good telephone manner

Desirable:

  • Experienced in working with the elderly
  • Good IT skills with knowledge of Word and Excel, and ability to learn a new computer system

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

 

 

Reference: STM-STA-1103

Hours: Saturdays & Sundays 9am-3pm (12 hours per week)

Hourly rate: £12.60 on weekends

Location: St Albans AL3 5BU

Contract type: Permanent

Description:

Role Summary:

Health and Independent Living Support (HILS) is a growing charitable social enterprise, providing services to clients in Hampshire, Hertfordshire and West Sussex to enable them to live independently in their own homes.

The primary function is to provide administrative support to ensure the smooth running of HILS’ meals services at the weekends. This will mainly be meals on wheels but will also include administration of the ‘emergency food and grocery pack’ scheme.

The successful post-holder will be expected to offer excellent customer service to internal and external parties, ensuring clients’ safety and wellbeing is the priority, and that HILS’ values are followed.

Essential qualifications for the role are:

  • Full UK driving licence
  • Ability to understand written and oral English
  • Satisfactory DBS check
  • The right to work in the UK

Skills, Knowledge, and Experience:

Essential:

  • Good office experience
  • Good communication skills, both written and verbal
  • Good T. skills
  • Good telephone manner

Desirable:

  • Experienced in working with the elderly

Good IT skills with knowledge of Word and Excel, and ability to learn a new computer system.

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

 

Reference: CTM-Hertfordshire-1804

Hours: 11am to 2pm

Hourly rate: £12.00 on weekdays, £12.60 on weekends

Location: Various

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across Hertfordshire. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met. 

You will be provided with a free uniform and use of a work vehicle for the delivery period.

We operate from 4 sites in Hertfordshire and currently have vacancies at:

  • St Albans (AL3 5BU)
  • Hemel (HP2 4EU)
  • Hertford (SG13 7BH)
  • Letchworth (SG6 1HB)

Qualifications & Job Requirements:

Essential qualifications for the role are:

  • Full UK driving licence
  • Ability to understand written and oral English
  • Satisfactory DBS check
  • The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: CTM-Hertfordshire-2001

Hours: Saturday – Sunday, 11am to 2pm (6 hours per week)

Hourly rate: £12.60

Location: St Albans – AL3 5BU

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across Hertfordshire. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met. 

You will be provided with a free uniform and use of a work vehicle for the delivery period.

Qualifications & Job Requirements:

Essential qualifications for the role are:

  • Full UK driving licence
  • Ability to understand written and oral English
  • Satisfactory DBS check
  • The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: GO-Albans-1702

Hours: 28 hours a week (flexible hours are considered) plus benefits

Hourly rate: £28,000 Pro rata

Location: Jubilee Centre, Catherine Street, St Albans, AL3 5BU. By mutual arrangement after a qualifying period, non-contractual hybrid working may be permitted.

Contract type: Permanent

Role Summary:

The role is focussed on managing a caseload of clients from initial contact, through the grant application process, to fulfilment of the item they need and finally to invoicing. The job involves working directly with older, vulnerable clients, including those with sensory loss, physical, or mental health needs, so it is important to demonstrate empathy whilst maintaining focus on the requirements of St Albans Old People’s Trust’ grants application process.

Qualifications & Job Requirements:

Essential qualifications for the role are:

  • Excellent communication skills
  • Strong administration skills and high attention to detail
  • At least 4 years’ experience working in a customer-facing role (either paid or as a volunteer) dealing with complex issues and /or vulnerable people
  • Satisfactory DBS check
  • The right to work in the UK

Driving is not essential for this role. For more information about this role, please see job description (here)

How to Apply: Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed – Hertfordshire Independent Living Service Careers and Employment | Indeed.com

Closing date: 5pm on Monday 10th March

Interviews will take place in person, week beginning 24th March 2025

Reference: SAAEI-Letch-26/02

Hours: 30 – 37.5 hours per week, to be agreed with the candidate. If part time, this must include a Friday each week.

Hourly rate: Starting at £13.60 per hour, increasing from 1st April 2025 (exact agreed hourly rate dependent on experience).

Location: This role is based at HILS’ Letchworth site. Exercise sessions will be delivered to clients in their own homes and within community group settings. The successful candidate may be required on occasion to travel to all HILS sites where HILS’ health and wellbeing services are operating. The post holder’s case load may cover HILS’ clients across all of Hertfordshire.

Contract type: Permanent

Role Summary:

Health & Independent Living Support’s Active Ageing programme provides eight weeks of personalised chair based, strength and balance, and falls prevention exercises to frail, elderly, and disabled adults in their home (one-to-one), and in group settings in the community. It is a highly impactful service which helps people to improve their mobility, strength, balance, independence, and overall quality of life. In this post, you will have direct impact in improving people’s lives by providing your clients with the knowledge and tools they need to exercise, and by working with them on motivation and self-belief.

The Senior Active Ageing Exercise Instructor will deliver exercise sessions in client’s homes, and will also support with shift lead cover during any periods of leave taken by the Active Ageing Team Leader, including regular cover on a Friday each week. This role will also be responsible for supporting the onboarding and training of Exercise Instructors, as well as ensuring the effective administration of the programme, and supporting service promotion.

When visiting clients in their own homes the post holder will be expected to adhere to all safety guidelines and any relevant PPE regulations.

Qualifications & Job Requirements:

Essential qualifications for the role are:

  • Satisfactory DBS check
  • Satisfactory references
  • Right to work in the UK
  • Full UK driving license
  • Confident driving skills (use of own vehicle will be required.

Desirable:

  •    OTAGO/ Strength and Balance training qualification
  •       Chair Based Exercise qualification
  •       Sport or exercise qualification
  •    First Aid qualification

For more information about this role, please see job description (here)

How to Apply: Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. Please include your CV followed by a short cover letter outlining why  you feel you are suitable for the role

Closing date:  on Thursday 20th March 11.00pm.

 

Current vacancies – Hampshire

Reference: CTM-Hampshire-1002

Hours: Between 3 1/2 and 4 hours of work per day, to be worked between the hours of 10am to 2pm,  up to 20 hrs per week (5 days over 7)

Hourly rate: £12.00

Location: Various

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across Hertfordshire. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met. 

You will be provided with a free uniform and use of a work vehicle for the delivery period.

We operate from 4 sites in Hampshire and currently have vacancies at:

  • Andover – 1 vacancy – (SP10 3LF)
  • Fareham – 1 vacancy – (PO14 1TH)
  • Itchen Abbas – 2 vacancies – (SO21 1BQ)
  • New Milton – 1 vacancy – (BH25 5QU)

Qualifications & Job Requirements:

Essential qualifications for the role are:

  • Full UK driving licence
  • Ability to understand written and oral English
  • Satisfactory DBS check
  • The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

West Sussex

Reference: CTM-Horsham-0411

Hours: Between 3 1/2 and 4 1/2 hours of work per day, to be worked between the hours of 10am to 2.30pm,  up to 22 1/2 hrs per week (5 days over 7)

Available Shifts:

  • Up to 22 1/2 hrs per week (5 days over 7)

Please note: for both roles you will be required to work every Saturday or Sunday and occasionally candidates will be required to work both Saturday and Sunday.

Hourly rate: £12.00

Location: Horsham, RH12 1GZ

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across Hampshire. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met.

You will be provided with a free uniform and use of a work vehicle for the delivery period. 

Qualifications & Job Requirements:

Essential qualifications for the role are:

  • Full UK driving licence
  • Ability to understand written and oral English
  • Satisfactory DBS check
  • The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

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”Dad can be cantankerous with us and the family, going to the clubs, and sometimes when I’ve seen him at the clubs, it’s like he is his old self again which is lovely to see!”

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