Hertfordshire
So how does it work?
Ordering meals
You can order meals by completing the online referral form below.
• Families can refer their loved ones to our service
• Individuals can refer themselves
• Professionals can refer their clients
If you would like us to post you a form, or complete this with you over the phone, please request this below.
*Please note, our Lunch Meals are delivered hot and ready to eat. HILS strongly recommend these are eaten at the time of delivery, and are NOT to be reheated.
Online Referral Form Request an alternative form
Pricing
• Hot meal & dessert: £8.39
• Tea Pack: £4.60
• Breakfast Pack: £3.70
All our prices include delivery and a wellbeing check as standard. You can also request a free Medication Prompt as part of this check. Please click here for more information about Medication Prompts.
Breakfast and Tea Packs can only be delivered with a hot meal at lunchtime.
A monthly Direct Debit is the easiest and most reliable way to pay for your Meals, Tea & Breakfast, and Pop-in Visit services. We recommend it for three main reasons:
1) Convenience: you won’t have to arrange payments every month;
2) Peace of mind: there will be no missed bills; and
3) Security: payments are protected by the Direct Debit Guarantee. We will send you the Direct Debit forms to complete with your Welcome Pack when you join the service.
To set up your direct debit payments, please call our Finance Team on 01462 887183.
Eligibility
You are eligible for the lower (subsidised) meals price if you meet at least one of the following criteria:
Our Meals Service is designed to support you if you are over 18 and:
• you have difficulty preparing a meal safely
• you have a mental, physical, or learning disability
• your carer is unwell or on holiday,
• you’ve just come out of the hospital or you’re recovering from an illness
• you’re unable to cook meals for yourself after someone dies
If you do not meet these criteria, you can still receive meals at a non subsidised rate. Please see the Frequently Asked Questions for information on the prices.
Delivered in partnership with Hertfordshire County Council who subsidise the meals
Our service has always been more than just delivering a meal. We care about your wellbeing and are proud of how our service gives you and your loved ones peace of mind.
Wellbeing checks
No reply procedures
