Vacancies

Reference: GMT0109

Hours: 37.5 hours per week

Salary: £25,500 starting salary, with the opportunity for progression
dependent on performance in the role.

Location:

Primarily based in Letchworth, SG6 1HB

Travel will also be required to HILS’ other sites in
Hertfordshire (St Albans, AL3 5BU; Hertford, SG13 7BH; Hemel Hempstead, HP2 4EU; and Friendship House, AL10 0BU), and occasional visits to HILS’ teams in Hampshire and West Sussex.

Flexible working available, to be agreed with line manager.

Contract type: Fixed term – twelve months, with possibility of extension

Description:

Role Summary:

Project management:

HILS is a complex and evolving organisation that is doing a lot. Doing everything well means
working across different teams, bringing people together, and keeping everyone on the right
track. In other words, we need projects to be well-managed, so that they succeed.

You will need to:

• Be able to examine the situation and define the problem or scope the project.
• Research the topic, do some fact-finding, and rapidly get up to speed.
• Get the right people in the room, get them on board, and make sure everyone knows
  what their responsibilities are.
• Communicate with colleagues, clients, and external stakeholders.
• Make a plan, monitor progress, keep the project on time and on budget, and produce
  successful outcomes.

Business development & transformation:

HILS aims to improve existing services and the wider business, whilst developing new ways
to serve customers, and keep up to date with changes in the law and in the sector. You’ll
work on a variety of projects with our Development & Transformation Team and wider
Leadership Team.

You will need to:

• Work with managers to develop brand new services.
• Work with managers to mobilise new contract opportunities.
• Help make sure that the business is compliant with important legislation.
• Help make sure that our policies, procedures, and compliance framework are fit for
  purpose, and support the business to thrive.
• Contribute to business planning, shaping the direction of the organisation.
• Help to eradicate pain points in our infrastructure and processes, to help the
  operations of the business run smoothly.

Operational service management:

HILS is a service business. This means that every day we run services to support residents
to live independently. You will get the opportunity to work directly in a service, experiencing the quick pace of an operational environment and how to work effectively to ensure reliability and quality is maintained.

You will need to:

• Work with managers to ensure that HILS services run effectively.
• Work with managers to deal with operational situations as they emerge.
• Help to improve service processes from within the service area.
• Support managers with their finance (budgets) and HR (management of staff)
  responsibilities.

Qualifications & Job Requirements:
Essential:

• Satisfactory DBS check (because all HILS staff work with vulnerable adults)
• The right to work in the UK
• A 2:1 undergraduate degree in any subject or equivalent qualification
• Demonstrable skills in written and spoken English
• Be available to work a full year from November 2025
• Ability to travel to all HILS’ sites and external partner sites as required

 Desirable:

• Degree, or modules / projects in:
  • Care / social care
  • Health / public health
  • Business / strategy
• Driving licence and access to own vehicle
• Experience of any of the following:
  • Working with elderly and vulnerable people
  • Working in the health and / or social care sector
  • Project management

For more information about this role, please see job description (here), FAQ’s (here), and information pack (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Closing date for applications : 21st September 2025

Reference: P&C0109

Hours: 37.5 hours per week

Salary: £28,800 starting salary, with the opportunity for progression
dependent on performance in the role.

Location:

Primarily based in Letchworth, SG6 1HB
Travel will also be required to HILS’ other sites in
Hertfordshire (St Albans, AL3 5BU; Hertford, SG13 7BH; Hemel Hempstead, HP2 4EU; and Friendship House, AL10 0BU), and occasional visits to HILS’ teams in Hampshire and West Sussex.

Flexible working available, to be agreed with line manager.

Contract type: Permanent

Description:

Role Summary:

The Projects and Change Officer will play a vital role in planning, delivering, and evaluating
key organisational projects, including service development, improvement initiatives, and
change management processes. This role requires strong project management skills, a
proactive mindset, and the ability to work across teams to help implement sustainable
change that enhances outcomes for clients and staff. The post-holder will be creative and
flexible, not only supporting with project management, but helping to set the direction for
future change at HILS.

Qualifications & Job Requirements:
Essential:

• Satisfactory DBS check (because all HILS staff work with vulnerable adults)
• The right to work in the UK
• Ability to travel to all HILS’ sites and external partner sites as required
• Project management experience

 Desirable:

• Driving licence and access to own vehicle
• Experience of any of the following:
  • Working with elderly and vulnerable people
  •  Working in the health, social care, or charity sector
• Project management qualification

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Closing date for applications : 21st September 2025

Reference: AAEI-2608

Hours:  30 hours per week, to be worked within the hours of 9am – 5pm, Monday to Friday. Specific hours to be agreed with the successful candidate and flexible working applications can be considered alongside the needs of the clients and the service requirements. Evening and weekend work may be required on rare occasions.

Salary: £12.75 per hour

Location:

This role will be primarily based in the South West Region of Hertfordshire (exact coverage will be dependent on successful candidate’s location), with exercise sessions being delivered to clients in their own homes and occasionally within community group settings. The normal place of work for this role will otherwise be the Instructor’s home address.

The successful candidate may be required on occasion to travel to all HILS sites where HILS’ Health & Wellbeing services are operating (St Albans, Hemel Hempstead, Hertford, Cuffley, and Letchworth). The post holder’s caseload may cover HILS’ clients across all of Hertfordshire

Contract type: Permanent

Description:

Role Summary:

Health & Independent Living Support’s Active Ageing programme provides one-to-one home-based exercise and group sessions in the community, ensuring that people receive the support they need in a way that works for them.

Make a Difference: Support People to Stay Strong and Independent

This is an exciting opportunity to be part of a unique exercise programme that helps frail, elderly, disabled, and vulnerable people improve their strength, confidence, and overall wellbeing. As an Active Ageing Exercise Instructor, you’ll play a key role in supporting people to stay active, reduce their risk of falls, and maintain their independence. Through tailored exercises and encouragement, you will help individuals build confidence in their movement and enjoy a better quality of life.

Your Role:

As an Active Ageing Exercise Instructor, you will:

• Assess clients’ physical health and fitness at the start and end of the programme to track progress.
• Discuss clients’ goals and aspirations to tailor the programme to their needs
• Deliver weekly chair-based or strength and balance exercises in clients’ homes.
• Lead group exercise sessions in the community as needed.
• Encourage and motivate clients to stay active while ensuring their safety at all times.

This role offers the chance to make a real difference to people’s lives by helping them stay active, connected, and independent. If you’re passionate about supporting others, we’d love to hear from you.

Qualifications & Job Requirements:
Essential:

• Satisfactory DBS check
• Satisfactory references
• Right to work in the UK
• Full UK driving license
• Confident driving skills (use of own vehicle will be required)

 Desirable:

• OTAGO/ Strength and Balance training qualification
• Chair Based Exercise qualification
• Sport or exercise qualification
• First Aid qualification

Skills, Knowledge, and Experience:
Essential:

• Experience working with vulnerable groups, preferably older people
• Good verbal communication skills, basic written
• Ability to lead, encourage, and positively influence others
• Excellent team working and interpersonal skills.
• Good computer skills

Desirable:

• Experience of working with older people
• Understanding of social care
• Understanding of age-related changes, and how this impacts ability to exercise

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Closing date for applications : 7th September 2025

Reference: CHC-Hertfordshire-1908

Hours: Zero-Hours

Hourly rate: £12.25

Location: Community Hubs based at Jubilee Centre, St Albans and Friendship House, Hatfield.

Contract type: Permanent

Description:

Role Summary:

This role will be primarily based at the Jubilee Centre, a wonderful Victorian building in the centre of St Albans. The centre is primarily used as a base for the provision of meals on wheels and other services to older, disabled, and otherwise vulnerable adults. Alongside these services, the centre caters to a range of community groups, such as yoga classes, puppy training, and birthday parties. There will also be opportunities to care take at Friendship House, Hatfield – a welcoming and inclusive community centre which is also available for community groups to hire.
This is an important role, in which you will be helping to ensure the safety, security, and cleanliness of the building during hiring periods. You will also be responsible for handling any queries from hirers, taking appropriate action in the event of an emergency, and opening and closing the centre as required.

Qualifications & Job Requirements:
Essential:

• Ability to understand written and verbal English
• The right to work in the UK
• Fire warden training

Skills, Knowledge, and Experience:
Essential:

• Good interpersonal skills – able to communicate warmly and clearly with clients, carers, professionals, and colleagues.
• Experience in a client facing, or customer service-based role
• Ability to remain calm and organised in the event of an emergency.

Desirable:
Experience with care-taking or building supervision.

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Please note: Applications will be closed when a suitable candidate has been found.

Reference:-SCMO-1208

Hours: 37.5 hours per week, to be worked between 9am – 5pm, Monday to Friday. Occasional evening and weekend work may be required.

Salary: £28,800

Location: Primary location: this role will be primarily split between HILS’ Letchworth site (SG6 1HB), and at various locations across Hertfordshire when delivering community outreach activity.
You will also be required to visit other HILS sites across Hertfordshire. This includes Cuffley (EN6 4HY), Hatfield (AL10 0BU), Hemel Hempstead (HP2 4EU), Hertford (SG13 7BH), and St Albans (AL3 5BU). On occasion, you may also be required to travel to our sites in Hampshire and West Sussex, as well as incidental UK travel.
All travel beyond your usual home to work mileage will be compensated at a rate of 45p per mile.

Contract type: Permanent

Description:

Role Summary:

This is an exciting opportunity to get involved with all areas of Communications &
Marketing in an innovative and ambitious not-for-profit organisation. Health & Independent
Living Support (HILS) is the largest meals on wheels provider in the UK, providing over
850,000 meals per year across Hampshire, Hertfordshire, and West Sussex. HILS also
provides a suite of services (primarily in Hertfordshire at present) that aim to support
independence, health, and happiness amongst older, disabled, or otherwise vulnerable
adults. This includes Nutrition & Wellbeing advice services, exercise sessions delivered at
home, and community activities.
As a small Communications & Marketing team, everyone has the chance to support and/ or
lead on a wide-range of activities, from in-person outreach to digital content creation. We
are looking for a creative and confident people-person with demonstrable experience in
digital communications, public speaking, and stakeholder engagement. You will play a vital
role in a busy Communications and Marketing team, helping to raise awareness of HILS
services, promote our services, and build meaningful relationships with partners and the
public. The role is designed to ensure maximum in-person contact with all stakeholders, so
is site and community-based.

Qualifications & Job Requirements:
Essential:
• Satisfactory DBS check
• The right to work in the UK
• Full UK driving licence and access to a vehicle (to travel independently to multiple
sites and events).
• A relevant qualification or equivalent experience in digital
marketing/communications.
Desirable:
• Experience of working within the Charitable Sector

Skills, Knowledge, and Experience:
Essential:
• Experience of updating websites using content management systems (e.g.
WordPress)
• Familiarity with tools such as Canva, Adobe Creative Suite, MailerLite, or Text
Marketer.
• Experience monitoring social media engagement and/or campaign performance
• Good ICT skills including Excel, Outlook, Word, Publisher, and PowerPoint
• Ability to work collaboratively as part of a team
• Good understanding of digital platforms (e.g. social media, websites, e-newsletters)
• Ability to maintain accurate records and follow internal systems and processes
• Understanding of how to adapt communications for different audiences
• Excellent written and verbal communication skills
• Confident in public speaking and community engagement
• Strong organisational skills, with the ability to plan ahead and juggle competing
priorities
• Excellent attention to detail
• Ability to use own initiative and work independently
Desirable:
• Experience of the older people’s sector, health, or social care
• Experience of the voluntary and community sector.

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Closing date for applications : 28th of August 2025 at 11.59pm.

 Interviews  will be conducted on a rolling basis as applications are received.

Reference: CTM-Hertfordshire-1804

Hours: 11am to 2pm

Hourly rate: £12.25 on weekdays, £12.75 on weekends

Location: Various

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across Hertfordshire. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met. 

You will be provided with a free uniform and use of a work vehicle for the delivery period.

We operate from 4 sites in Hertfordshire and currently have vacancies at:

• St Albans (AL3 5BU)
• Hemel (HP2 4EU)
• Hertford (SG13 7BH)
• Letchworth (SG6 1HB)

Qualifications & Job Requirements:

Essential qualifications for the role are:

• Full UK driving licence
• Ability to understand written and oral English
• Satisfactory DBS check
• The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: CTM-Hertfordshire-2001

Hours: Saturday – Sunday, 11am to 2pm (6 hours per week)

Hourly rate: £12.75

Location: St Albans – AL3 5BU

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across Hertfordshire. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met. 

You will be provided with a free uniform and use of a work vehicle for the delivery period.

Qualifications & Job Requirements:

Essential qualifications for the role are:

• Full UK driving licence
• Ability to understand written and oral English
• Satisfactory DBS check
• The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: FS-HAMP-0407

Hours: 8am to 4pm- up to 5 days over 7, but we will also consider part-time work – please state if you are looking for part-time work during the recruitment process. This role will involve weekend working.

Hourly rate: £12.60

Location: This role is based at HILS’ site in Itchen Abbas, SO21 1BQ but covers all HILS’ Hampshire sites and the candidate will be expected to travel to all the other HILS Hampshire locations below as and when required.

• Fareham, PO14 1TH:
• New Milton, BH25 5QU;
• Andover, SP10 3RU;and other sites based in Hampshire. A company vehicle is usually provided for travel between sites, otherwise mileage will be paid.

Contract type: Permanent

Description: 

Role Summary:

Health and Independent Living Support (HILS) is a growing charitable social enterprise, providing services to clients in Hampshire, Hertfordshire, and West Sussex to enable them to live independently in their own homes.

The primary functions of the Field Supervisor role are to:

• Transport and load meals
• Deliver meals
• Provide ad hoc field support for the colleagues
• Maintain customer records
• Ensure customer service and client safety
• Follow basic fleet management and maintenance procedures.

Qualifications & Job Requirements:

Essential:

• Full UK driving licence

• Ability to understand and communicate clearly in written and spoken English
• Satisfactory enhanced DBS check
• The right to work in the UK

Desirable:

• Food hygiene certificate
• Clean driving licence
• Basic first aid
• Flexibility to provide cover as required

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: CTM-Hampshire-1002

Hours:  3 1/2  of work per day, to be worked between the hours of 10.30am to 2pm,  up to 20 hrs per week (5 days over 7)

Hourly rate: £12.25

Location: Various

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across Hampshire. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met. 

You will be provided with a free uniform and use of a work vehicle for the delivery period.

We operate from 4 sites in Hampshire and currently have vacancies at:

• Andover – 1 vacancy – (SP10 3LF)
• Fareham – 1 vacancy – (PO14 1TH)
• Itchen Abbas – 2 vacancies – (SO21 1BQ)
• New Milton – 1 vacancy – (BH25 5QU)

Qualifications & Job Requirements:

Essential qualifications for the role are:

• Full UK driving licence
• Ability to understand written and oral English
• Satisfactory DBS check
• The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: SLCTM-WS-2605

Please note: The employee will be working in both of the roles listed.

Hours: 

• Community Team Member: You are required to work 3.5 hours per day, 3 days over 7, between the hours of 10am and 2:30pm in your role. Specific hours to be agreed by the line manager.
• Shift Lead: You are required to work 7.5 hours per day, 2 days over 7 in your Shift Lead role. These hours are inclusive of a 30-minute unpaid break in your role. Specific hours to be agreed by the line manager.

Hourly rate:

• Community Team Member: £12.25
• Shift Lead: £13.88

Location: Ford, BN18 0HY

Contract type: Permanent

Description:

Role Summary:

Community Team Member:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across West Sussex. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met.

You will be provided with a free uniform and use of a work vehicle for the delivery period. 

Shift Lead:

The primary function is to provide support to ensure the smooth running of HILS’ meals services. The successful post-holder will be expected to offer excellent customer service to internal and external parties, ensuring clients’ safety and wellbeing is priority. 

Qualifications & Job Requirements:

Essential qualifications for both roles are:

• Full UK driving licence
• Ability to understand written and oral English
• Satisfactory DBS check
• The right to work in the UK

For more information about this role, please see the job descriptions below:

Shift Lead

Community Team Member

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: CTM-Horsham-0411

Hours:  3 1/2 a of work per day, to be worked between the hours of 10.30am to 2.00pm

Available Shifts:

• You will be required to work on a zero-hour basis

Please note: for both roles you will be required to work every Saturday or Sunday and occasionally candidates will be required to work both Saturday and Sunday.

Hourly rate: £12.25

Location: Horsham, RH12 1GZ

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across West Sussex. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met.

You will be provided with a free uniform and use of a work vehicle for the delivery period. 

Qualifications & Job Requirements:

Essential qualifications for the role are:

• Full UK driving licence
• Ability to understand written and oral English
• Satisfactory DBS check
• The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.

Reference: CTM-WS-2403

Hours: 3 1/2  per day, to be worked between the hours of 10.30am to 2pm,  up to 20 hrs per week (5 days over 7)

Hourly rate: £12.25

Location: Ford Airfield – BN18 0HY

Contract type: Permanent

Description:

Role Summary:

The primary function is to deliver hot community meals and tea packs to vulnerable, disabled, and elderly clients across West Sussex. Every visit includes a caring welfare check to help every client to stay happy, healthy, and independent in their home, meaning that employees will need to show personable skills when interacting with clients to ensure that each client’s needs are met. 

You will be provided with a free uniform and use of a work vehicle for the delivery period.

Qualifications & Job Requirements:

Essential qualifications for the role are:

• Full UK driving licence
• Ability to understand written and oral English
• Satisfactory DBS check
• The right to work in the UK

For more information about this role, please see job description (here)

How to Apply:

Complete the application form and send to jobs@hils-uk.org, or use the submission form on this page. You can also apply on Indeed.