Support at Home

Our meals are delivered piping hot and ready to eat every day, 365 days a year. Generally we will be with you at a similar time each day. We have a wide selection of meals for you to choose from, including options suitable for dietary, religious, and cultural needs and preferences. 

Individual nutrition and wellbeing support is available to all meals on wheels clients. You can request a nutrition check when you sign up for meals or at any time while you are receiving meals from us. The service includes up to six months of nutrition and wellbeing checks, with nutrition advice and support.

Our Pop-in Visits are five minute, lunchtime visits which help you to feel safer in your home, with the reassurance of someone visiting you each day.  

Our Active Ageing service provides personalised one-to-one exercise sessions at home for older people living in the community.  Staying active has been shown to reduce risks of chronic diseases by up to 30%, improve feelings of wellbeing, and reduce the risk of falls for older people.

The Active Ageing team consists of qualified exercise specialists and community team members, with experience working with older people. They can help you get more  physically active and mobile, build your confidence, and feel better, by:

• Providing one-to-one support in your home with weekly sessions for up to 8 weeks
• Resources and information about local activity groups and ways to exercise safely at home
• Personalised support from our specialist team, who can tailor the exercise to accommodate health conditions and physical ability.

HILS supplies and installs keysafes across Hertfordshire, helping you to feel safe at home. After your keysafe has been fitted, we can also visit for maintenance purposes, such as changing the personal code number or the location of the keysafe.  

Advocacy is support from a professional, independent person to help you understand information and advice, and communicate your views. Our Advocacy service is for older people in Hertfordshire. The service is there to help you understand your health and social care options, make informed decisions, ask questions, and get your voice heard.