West Sussex
So how does it work?
Complete a sign-up form
Choose your meals – as little or as often as you’d like
Enjoy your meals at home
Cancel or change your service at any time!
Pay at the end of the month
Ordering meals
You can order meals by completing the online referral form below.
• Families can refer their loved ones to our service
• Individuals can refer themselves
• Professionals can refer their clients
If you would like us to post you a form, or complete this with you over the phone, please request this below.
*Please note, our Lunch Meals are delivered hot and ready to eat. HILS strongly recommend these are eaten at the time of delivery, and are NOT to be reheated.
Online Referral Form Request an alternative form
Pricing
These prices apply to non-VAT paying clients. Please see the Frequently Asked Questions for VAT inclusive prices
• Hot meal & second course (dessert or soup: £9.15
• Extra course (soup or dessert): £1.62
• Tea Pack: £4.60
• Breakfast Pack: £3.70
All our prices include delivery and a wellbeing check as standard. Breakfast and Tea Packs can only be delivered with a hot meal at lunchtime.
A monthly Direct Debit is the easiest and most reliable way to pay for your Meals, Tea & Breakfast Packs. We recommend it for three main reasons:
1) Convenience: you won’t have to arrange payments every month;
2) Peace of mind: there will be no missed bills; and
3) Security: payments are protected by the Direct Debit Guarantee. We will send you the Direct Debit forms to complete with your Welcome Pack when you join the service.
To set up your direct debit payments, please call our Finance Team on 01462 887183.
Eligibility
You are eligible for the lower (non-VAT) meals price if:
- Criteria 1 OR 2 are met
- OR if criteria 3,4, AND 5 are met
1. You receive care or support that is paid for by West Sussex County Council (e.g. personal carers that are funded by WSCC)
2. You receive any of these financial benefits:
a. Attendance Allowance
b. Carers Allowance
c. Disability Living Allowance or Personal Independence Payments
3. You are 65 or over
4. You have a long-term medical condition
5. You are unable to prepare, cook, or otherwise source hot nutritious food without meals on wheels
If you do not meet this criteria, you can still receive meals with VAT applied. Please note that the Tea Pack does not have VAT applied for any client.
Delivered in partnership with West Sussex County Council
Our service has always been more than just delivering a meal. We care about your wellbeing and are proud of how our service gives you and your loved ones peace of mind.
Wellbeing checks
No reply procedures
